Refund and Returns Policy

Overview

At The YaraCollection , we value your satisfaction and aim to deliver quality products. However, due to the nature of our business, we have a limited return and refund policy as outlined below:

1. Eligibility for Returns or Refunds
   • Items are eligible for return or refund only if:
     • The product received is the wrong size or a different item than ordered.
     • The product is damaged or defective upon delivery.
2. Conditions for Returns
   • The product must be unused, unworn, and in its original packaging with all tags attached.
   • You must notify us within 7 days of receiving the product to initiate a return.
3. Process for Returns or Refunds
   • Contact our support team on instagram with your order details and a clear description of the issue, including photos if applicable.
   • Once your request is approved, instructions for returning the item will be provided.
4. Non-Refundable or Non-Returnable Items
   • Products that do not meet the conditions listed above.
   • Change of mind or personal preferences.
5. Shipping Costs
   • Shipping costs for returning the item are the customer’s responsibility unless the issue is due to our error.
6. Refund Timeline
   • Approved refunds will be processed within 2-5 days after the returned item is received and inspected.

For further assistance, please reach out to our team @the.yara.collection

Thank you for shopping with us!